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Project Related
Queries:
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Am I bidding for the project or something else?
Are the projects confirmed once we get them from your site?
As soon as project is sold it will not be seen on the website?
The project is from UK. How can I be sure that client
wants an UK company only, or he is willing to outsource work in other
countries like India, China, Philippines etc?
Do
we have to bid for the project after purchasing the contact details from
your site?
Do
I get any advance payment from buyer for the project before I start the
work?
What
about the genuinity of the project?
What
is the role of Questoutsourcing in getting the correct work and related
payment to the service providers?
When
do we get the service buyers contact details?
I
want to get complete project details, where do I get it?
What
assurance you give that the project is still active and has not been awarded?
What
is the meaning of term “Buyer Details” and what does values ‘a, b, c,
d, e etc’ indicate?
Is
that correct that particular project can be purchased by more than single
service provider?
After
purchasing the contact details for one project we haven’t got any response
from the buyer inspite of sending several remainders?
Can
I get a refund if the service buyer doesn’t award me the project?
If
we have done the project but not received payment for it in that situation
who will pay the amount?
Is this site only for the Indian
service providers and buyers?
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Payment Related
Queries:
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When should I make the payment to you, is it after I get the project?
Are there any extra charges that Questoutsourcing charges if I am awarded the project?
What
are the different modes of payment available at your site?
What is the charge for getting the project from your site?
The price that you display on website is in USD but I am in
India can I pay in Indian Rupees?
Can we pay the price after we get the project from the service
buyer?
What will be the case if the project is closed or awarded
before my demand draft reaches to your company?
What is the price mentioned next to the project?
Can you explain me in short both these terms “Service Provider”
and “Service Buyer” on your site?
What are the types of Credit Cards your site supports?
How secure is your payment gateway? |
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Project Related Queries:
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Am I bidding for the project or something else? |
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We are Business to Business market place and so there is no bidding on our site.
You have to pay us for getting the client contact details and then contact them
directly with your company proposal and quotations. |
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Are the projects confirmed once we get them from
your site? |
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We at Questoutsourcing don’t sell the projects but we just provide you with the
genuine contact details of the service buyer who has posted his project on the site.
After that you have to contact them and make a regular follow up with them. You
winning the project totally depend on quotations you send and your ability to fulfill
the buyer requirement etc.
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As soon as project is sold it will not be seen on the website? |
A project will be deleted from our site when anyone of the below mentioned conditions
are fulfilled:
- Service buyer has selected a service provider (vendor) for his requirement.
- Service Buyer informs us that he no longer want to get any more provider response.
- Project is live on the site for more than 30 days.
Inspite of someone has purchased the contact details of the service buyer, then
also project will not be deleted from the site. Generally there are 5 to 6 service
providers who get the contact information of a particular project that we post to
avoid more competition.
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The project is from
UK. How can I be sure that client wants an UK company only, or he is willing
to outsource work
in other countries like India, China, Philippines etc? |
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Every time when the service buyer post his requirement on our site he is looking
for the response from all parts of the world, but incase he has any specific requirement
related to location we precisely mention it in our project description. |
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Do we have to bid for the project after purchasing the contact details from your
site?
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The price that you pay to Questoutsourcing is for getting the clients contact information
after that you have to send your quotations related to project and do a regular
follow-up with the buyer.
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Do I get any advance payment from buyer for the project before I start the work? |
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That totally depends on the client if he is willing to pay any advance payment for
the particular project. You need to discuss the terms and conditions with the buyer
for advance payment. |
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What about the genuinity of the project?
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Questoutsourcing is delighted to inform you that we post only genuine projects on
our site. We have a very good experience in BPO and KPO business. We have come across
several frauds that have taken within some year’s time and so we take a great care
in validating the projects before they go live on our site. More over none of the
project that we post on our site involve any upfront payment to the buyer.
But it should be noted that buyers post the project with the purpose to outsource
the work, so they are under no compulsion to award the project unless all the requirements
are satisfied by provider. |
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What is the role of Questoutsourcing in getting the correct work and related payment
to the service providers? |
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Questoutsourcing works as a bridging gap between the service provider and service
buyer. Our role is to post genuine projects and make available the contact details
to the interested service providers. As a service provider it’s totally your responsibility
to contact the buyer directly for the project and convince them with your company
proposal and competitive quotations. |
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When do we get the service buyers contact details? |
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After you pay us by Credit Card, Demand Draft, Cash Deposite, Online Transfer, Pay Pal or any other mode of payment available on our site and after its proper confirmation
from our accounting authority then you will get the contact details instantly.
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I want to get complete project details, where do I get it? |
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All the details related to the project are formatted properly and posted on our
site after we get them from the service buyer. So if you need more details of the
project you need to purchase the contact details of the buyer from us at a nominal
price that we charge and contact him directly. |
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What assurance you give that the project is still active and has not been awarded? |
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The best suggestion from our team is to contact the buyer as soon as the project
is posted on the site this increases the likelihood of getting the response from
the buyer. More over the client also informs us if his requirement is over or still
alive and our team is in regular contact of the client for checking the availability
of the project. |
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What is the meaning of term “Buyer Details” and what does values ‘a, b, c, d, e
etc’ indicate? |
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The term Buyer Details means the information of the buyer that we have and the alphabets
specify that we have information related to Company, Contact Person Name, Physical
Address, Phone number, Fax number, Email Address, Website Address of buyer. We try
to provide you as much of the information of the client as possible to make your
way to contact him easily.
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Is that correct that particular project can be purchased by more than single service
provider? |
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Yes, it is absolutely correct. The project that we post can be purchased by more
than one provider also but we try to give information to not more than 5 to 6 service
provider to cut down the competition. More over the service buyer might have also
contacted some service providers outside Questoutsourcing.
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After purchasing the contact details for one project we haven’t got any response
from the buyer inspite of sending several remainders? |
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This is very much unfortunate but not strange. Our knowledge says that if you contact
the buyer in first 24 hours of posting the project the probability to get the response
is near to 80-90% this will decrease slowly as the project gets old. So our best
suggestion is to contact the service buyer as soon as possible also we provide the
phone number so you can do a regular follow up by calling the buyer. |
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Can I get a refund if the service buyer doesn’t award me the project? |
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The payments made to Questoutsourcing are non-refundable as we are charging you
for giving the contact details of the project and not project. |
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If we have done the project but not received payment for it in that situation who
will pay the amount? |
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After you are awarded the project, you need to discuss the project terms and conditions
including the payment. Questoutsourcing doesn’t take responsibility of the non payment
for the project. |
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Is this site only for the Indian service providers and buyers? |
No. This site is open for the service providers and service buyers from all parts
of the world. |
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Payment Related Queries:
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When should I make the payment to you, is it after I get the project?
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The price that you are paying to us is for getting the contact details of the service
buyer; as soon as we get the payment we send you the contact details of the buyer.
After that you can get in touch with them directly with your company proposal and
quotations for the project. Though there is no assurance that you will get the chance
to work on the project.
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Are there any extra charges that Questoutsourcing charges if I am awarded the project? |
Absolutely No. You are not supposed to make any additional payment in this case.
Its only initially you make the payment for getting the contact details of the buyer
after that there are no charges to be paid. |
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What are the different modes of payment available at your site? |
We have different modes of payment available at our site to make your shopping experience
easy and smooth You can pay via:
- Credit Card.
- PayPal.
- Cash / Demand Draft / Online Transfer in our bank accounts.
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What is the charge for getting the project from your site? |
We are not selling the project on our site. We just provide the contact information
of the client who has posted his outsourcing project on our site. For this our price
changes depending on th volume of the work involved and the duration of the project.
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The price that you display on website is in USD but I am in India can I pay in Indian
Rupees? |
Yes, we do accept the payment in Indian Rupees also.
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Can we pay the price after we get the project from the service buyer? |
No. The price mentioned with every project is just for getting the contact details
of the service buyer. So you should keep that in mind that you are paying for contact
details and not the confirmed project. |
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What will be the case if the project is closed or awarded before my demand draft
reaches to your company? |
Yes, sometimes it may happen. So we suggest you the best way to make the payment
using your Credit Card or PayPal, in both the cases you get the contact details
instantly. |
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What is the price mentioned next to the project? |
The price that is mentioned with every project is the price that you pay for getting
the contact details of the buyer. This price may differ from project to project
basis depending on the volume of the work and the budget of the project.
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Can you explain me in short both these terms “Service Provider” and “Service Buyer”
on your site?
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The service provider is the person who is purchasing the client contact details
from us.
The service buyer is the person who is looking to outsource his work and
so is posting his project on our site. So now you can realize that you are service
provider on our site.
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Does your site contain only Indian service providers?
No it’s not the case. We have providers registered from all parts of the globe. |
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What are the types of
Credit Cards your site supports? |
On our site we accept all major Credit and Debits cards. Making the shopping experience
of our local and global service providers very easy and fast.
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How secure is your payment
gateway? |
For Credit Card transactions we have integrated Gate2Shop (G2S) as a payment gateway.G2S
provides secure and reliable turnkey solutions for small to medium sized e-commerce
businesses. Powered by SafeCharge Technologies and backed by more than 8 years of
experience in the e-commerce industry, with an expert international staff, Gate2Shop
has the skills; tools, technology, and expertise to help its vendors from all industries
succeed online with confidence in a secure environment.
Shopping with G2S is not only fast and simple, but also secure. We use the latest
fraud protection technologies available in the e-commerce sphere. Being PCI certified,
it guarantees your credit card details are preserved in dependable storage facilities.
In addition to the advanced computerized fraud protection tools, they also employ
expert risk assessment, in order to eliminate untrustworthy buyers and vendors.
It provides 24/7/365 vendors support for the best and most reliable shopping experience. |
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